Returns & Refunds

Standard T-shirts

If you buy one of our standard Graphic Rebel T-shirts online, you can tell us that you wish to cancel and return it within 14 days of receiving your order.

After telling us that you wish to return an item, you have a further 14 days to send it back.

Condition of returned items

You may inspect and try on a T-shirt as you would in a shop. Please return it clean, unworn other than for trying on, and in a condition suitable for resale.

If an item has been handled beyond what is reasonably necessary to inspect it and its value has been reduced, an appropriate deduction may be made from the refund.

Return postage

• For a change-of-mind return, the customer is responsible for the cost of returning the item.
• If the item is faulty, damaged, or we sent the wrong item, please contact us first. We will arrange or reimburse reasonable return postage as appropriate.

Return method: by post.

Refunds

Once we receive your returned item, we will process any refund due within 14 days. Refunds are made to the original payment method.

Our standard UK delivery is free, so there is normally no original delivery charge to refund.

Exchanges

We accept exchanges on standard Graphic Rebel T-shirts. Please contact us within 14 days of receiving your order and tell us which size you would like instead.

Exchange availability depends on the replacement size being available. For non-faulty exchanges, the customer is responsible for the cost of returning the original item.

Personalised and custom-print orders

Items made to your individual specification or personalised specifically for you are not covered by the normal change-of-mind cancellation right.

This does not affect your rights if a personalised or custom item is faulty, damaged, not as described, or we have made an error with the order.

Faulty or incorrect items

If your order arrives faulty, damaged, or different from what you ordered, contact us as soon as possible. Your statutory rights are not affected by this policy.